Last updated: July 15, 2026

GENERAL INFORMATION

Welcome to Everlune ("Everlune," "we," "us," or "our").

These Terms of Service ("Terms") govern your access to and use of our website, products, services, content, tools, and features (collectively, the "Services"). Our online store is powered by Shopify, which enables us to provide our Services to you.

Please read these Terms carefully before using our Services. By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms as well as our Privacy Policy. If you do not agree to these Terms, you must not access or use our Services.

These Terms contain important information regarding your legal rights, warranties, disclaimers, and limitations of liability.

SECTION 1 – ELIGIBILITY AND ACCOUNT

By using our Services, you represent that you are at least the age of majority in your jurisdiction or that you have obtained the consent of a parent or legal guardian where required by applicable law.

To purchase products through our website, you may be required to provide information including your name, billing address, shipping address, email address, telephone number, and payment details.

You represent and warrant that all information you provide is accurate, complete, current, and that you have the legal authority to provide such information.

If you create an account, you are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You may not transfer, sell, assign, or otherwise permit another person to use your account.

SECTION 2 – OUR PRODUCTS

We make every reasonable effort to display our products, descriptions, colors, images, and specifications as accurately as possible.

However, actual colors and product appearance may vary depending on your device, monitor settings, lighting conditions, and printing variations.

We do not guarantee that your device will accurately display every color or detail.

We reserve the right to modify product descriptions, pricing, availability, specifications, packaging, or discontinue any product at any time without prior notice.

We may also limit the quantities of any products offered to any individual, geographic region, or jurisdiction where permitted by law.

SECTION 3 – ORDERS

By placing an order, you are making an offer to purchase our products.

All orders are subject to acceptance by Everlune.

An order is not considered accepted until payment has been successfully authorized and you receive an order confirmation from us.

We reserve the right to refuse, limit, or cancel any order at our sole discretion, including but not limited to cases involving:

• Suspected fraud;

• Pricing or typographical errors;

• Product availability issues;

• Violations of these Terms;

• Suspected unauthorized resale.

If we modify or cancel your order after payment has been processed, we will notify you using the contact information provided during checkout and issue any applicable refund.

Returns and refunds are governed by our Refund Policy, subject to applicable consumer protection laws.

You represent that all purchases made through our website are intended for personal, lawful, and non-commercial use unless otherwise agreed in writing.

SECTION 4 – PRICES AND BILLING

All prices displayed on our website are subject to change without prior notice.

Unless expressly stated otherwise, prices may be subject to applicable taxes, customs duties, import taxes, brokerage fees, or other governmental fees where legally applicable.

Shipping is free on all orders unless otherwise clearly stated before purchase.

Any applicable taxes, duties, or other charges will be disclosed and handled in accordance with applicable law.

Prices displayed on our website may differ from prices offered through promotional campaigns or third-party sales channels.

By placing an order, you agree to provide accurate and complete billing, shipping, and payment information.

You authorize us and our payment processors to charge your selected payment method for all applicable charges associated with your order.

You represent and warrant that:

• You are legally authorized to use the payment method provided;

• All payment information supplied is accurate and complete;

• Your payment provider will honor the transaction; and

• You will pay all charges lawfully applicable to your order.

SECTION 5 – SHIPPING AND DELIVERY

Shipping times provided on our website are estimates only and are not guaranteed.

Delivery dates may vary due to factors beyond our reasonable control, including:

• Carrier delays;

• Customs inspections;

• Severe weather;

• Public holidays;

• Supply chain disruptions; or

• Force majeure events.

Everlune will make reasonable efforts to deliver orders within the estimated delivery timeframe. Nothing in these Terms excludes or limits our legal responsibilities for delivery delays under applicable consumer protection laws.

Risk of loss and responsibility for purchased products remain with Everlune until you, or a third party designated by you other than the carrier, acquire physical possession of the products, except where applicable law provides otherwise.

It is your responsibility to provide a complete and accurate shipping address.

We will handle orders affected by incorrect or incomplete shipping information in accordance with applicable law and our Shipping Policy.

SECTION 6 – INTELLECTUAL PROPERTY

All content available through our Services, including but not limited to text, graphics, logos, trademarks, product names, photographs, artwork, designs, videos, audio, software, website layout, and all other materials (collectively, the "Content"), is owned by or licensed to Everlune and is protected by applicable copyright, trademark, and other intellectual property laws.

These Terms grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Services solely for your personal and non-commercial use.

Except as expressly permitted by applicable law or with our prior written consent, you may not:

• Copy, reproduce, distribute, publish, transmit, modify, adapt, translate, or create derivative works from our Content;

• Sell, license, sublicense, rent, lease, or commercially exploit any Content;

• Reverse engineer or attempt to obtain the source code of any part of the Services;

• Remove or alter any copyright, trademark, or proprietary notices.

Nothing contained in these Terms grants you any ownership rights or licenses to any intellectual property belonging to Everlune, Shopify, or any third party.

"Everlune," our logos, product names, branding, graphics, and designs are trademarks or trade dress owned by Everlune or used under appropriate authorization and may not be used without the relevant rights holder's permission.

Shopify and all Shopify-related names, logos, and trademarks remain the property of Shopify Inc.

SECTION 7 – OPTIONAL TOOLS

From time to time, we may provide access to third-party tools, applications, integrations, or services that we neither monitor nor control.

These tools are provided solely as a convenience and are offered "as is" and "as available," to the extent permitted by applicable law.

Your use of any optional third-party tools is subject to the terms and conditions established by the respective third-party providers.

Everlune shall not be liable for damages or losses arising out of your use of such third-party tools except where liability cannot lawfully be excluded.

We reserve the right to introduce new features, tools, or services at any time. Any such additions shall also be governed by these Terms.

SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links to websites, services, products, or resources operated by third parties.

These links are provided solely for your convenience.

Everlune does not control or assume responsibility for the content, policies, security, products, or services offered by third-party websites.

If you choose to access any third-party website, you do so subject to the applicable terms and privacy policies of that website.

We encourage you to review those policies before providing personal information or completing any transaction.

Everlune shall not be liable for damages or losses arising from your use of third-party websites, products, or services except where liability cannot lawfully be excluded.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Our online store is hosted on Shopify, which provides the e-commerce platform that enables us to sell our products and services.

Although Shopify powers our online store, purchases made through this website are transactions between you and Everlune.

To the extent permitted by law, Shopify is not the seller of the products offered by Everlune and is not responsible for fulfilling our obligations as the seller, including product descriptions, shipping, returns, refunds, warranties, or customer support.

Nothing in these Terms excludes or limits any rights or remedies you may have against Shopify or any other party under applicable law.

SECTION 10 – PRIVACY

Your submission of personal information through our Services is governed by our Privacy Policy.

By using our Services, you acknowledge that you have had the opportunity to review our Privacy Policy.

Because our website operates on Shopify's platform, certain information you provide may be processed by Shopify and its authorized service providers for purposes including payment processing, fraud prevention, website hosting, analytics, and order fulfillment.

Your information may also be transferred to and processed in countries outside your country of residence, subject to applicable data protection laws.

For additional information regarding how we collect, use, and protect your personal information, please review our Privacy Policy.

For information regarding Shopify's own processing of personal information, please refer to Shopify's Privacy Policy.

SECTION 11 – USER SUBMISSIONS AND FEEDBACK

If you submit, upload, post, email, or otherwise provide us with ideas, suggestions, reviews, testimonials, comments, proposals, photographs, or any other content (collectively, "Submissions"), you grant Everlune a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, publish, distribute, display, and translate such Submissions for purposes related to operating, improving, and promoting our Services, subject to applicable law and your rights.

Where a separate authorization is legally required to use customer reviews, testimonials, photographs, or other content for marketing or advertising, we will obtain that authorization before such use.

You represent and warrant that:

• You own or otherwise control the rights necessary to provide your Submissions;

• Your Submissions do not infringe any intellectual property, privacy, publicity, or other rights of any third party;

• Your Submissions are accurate and not misleading;

• Your Submissions do not contain unlawful, defamatory, abusive, obscene, discriminatory, or offensive material;

• Your Submissions do not contain malicious software, viruses, or harmful code.

We are under no obligation to:

• Maintain any Submission in confidence, except where required by law or agreed otherwise;

• Pay compensation for any Submission, unless agreed otherwise; or

• Respond to any Submission.

We reserve the right, but not the obligation, to monitor, edit, refuse, or remove any Submission that we believe violates these Terms or applicable law.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our website containing typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping costs, delivery estimates, availability, or other information.

We reserve the right to correct errors, update information, or cancel orders affected by pricing or technical errors, subject to applicable law.

If your order is canceled after payment has been processed, we will issue any required refund using your original payment method.

Nothing in this section limits any mandatory rights available under applicable consumer protection laws.

SECTION 13 – PROHIBITED USES

You agree to use our Services only for lawful purposes.

You may not use our Services to:

• Violate any applicable law or regulation;

• Infringe intellectual property rights belonging to Everlune or others;

• Engage in fraudulent or deceptive activities;

• Harass, threaten, abuse, discriminate against, or harm another person;

• Upload or transmit malicious software, viruses, worms, or harmful code;

• Attempt unauthorized access to our website, servers, or systems;

• Interfere with the security or operation of our Services;

• Collect or harvest personal information belonging to other users without a lawful basis;

• Use automated systems, bots, scrapers, spiders, crawlers, or similar technologies to access or copy our website in a manner that violates these Terms or applicable law;

• Circumvent security features or technological protection measures;

• Use our Services in any manner that could damage, disable, overburden, or impair the operation of our website.

Any unauthorized use may result in suspension or termination of your access to the Services and may also expose you to civil or criminal liability where applicable.

SECTION 14 – AUTOMATED AGENTS AND ARTIFICIAL INTELLIGENCE

For the purposes of these Terms, an "Automated Agent" includes any software, bot, artificial intelligence system, script, crawler, autonomous program, or similar technology capable of accessing or interacting with our Services without continuous human control.

We reserve the right to monitor, restrict, suspend, or block automated access where reasonably necessary to protect our Services, security, or legitimate interests, subject to applicable law.

No Automated Agent may:

• Misrepresent itself as a human user for fraudulent purposes;

• Circumvent CAPTCHA systems or other security measures;

• Conceal its identity to evade lawful access restrictions;

• Generate excessive requests that interfere with our Services;

• Access our website in violation of these Terms.

We may implement technical measures designed to detect, limit, or prevent abusive automated access.

Failure to comply with this Section may result in restriction of access and any other remedies available under applicable law.

SECTION 15 – TERMINATION

We may suspend, restrict, or terminate access to our Services where reasonably justified, including if we believe that you have violated these Terms, applicable law, or engaged in conduct that may harm Everlune, our customers, or third parties.

Termination of your access does not affect any obligations or liabilities that arose before termination.

The following provisions shall survive termination of these Terms to the extent applicable:

• Intellectual Property;

• User Submissions;

• Disclaimers;

• Limitation of Liability;

• Indemnification;

• Governing Law;

• Privacy;

• Any provision that by its nature is intended to survive termination.

Termination does not limit any other legal rights or remedies available to Everlune under applicable law.

SECTION 16 – DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Services are provided on an "AS IS" and "AS AVAILABLE" basis.

Except where expressly stated by Everlune or required by applicable law, we disclaim warranties to the extent legally permitted, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that:

• The Services will operate uninterrupted or error-free;

• The website will always be available;

• Defects will always be corrected immediately;

• The Services or servers will always be free of viruses or other harmful components; or

• The results obtained from using the Services will always be accurate, complete, or reliable.

Nothing in this section excludes or limits mandatory consumer rights, statutory guarantees, or other protections applicable to products purchased through our website.

SECTION 17 – LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Everlune, its owners, employees, contractors, suppliers, licensors, affiliates, and service providers shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to your use of the Services.

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot legally be excluded under applicable law.

Nothing in this section limits your statutory rights as a consumer, including rights relating to defective or non-conforming products, delivery, refunds, or other mandatory remedies.

SECTION 18 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses directly arising from your unlawful use of the Services or your material breach of these Terms.

Nothing in this section requires you to indemnify Everlune for losses caused by our own breach of law, negligence, or other conduct for which liability cannot legally be excluded.

SECTION 19 – SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permitted by applicable law.

Any unenforceable portion shall be deemed severed from these Terms without affecting the validity or enforceability of the remaining provisions, which shall continue in full force and effect.

SECTION 20 – ENTIRE AGREEMENT AND WAIVER

These Terms of Service, together with our Privacy Policy, Refund Policy, Shipping Policy, and any additional policies published on our website, constitute the agreement between you and Everlune regarding your use of the Services, subject to any mandatory rights provided by law.

They supersede prior communications or agreements relating to the same subject matter, to the extent permitted by applicable law.

Our failure to exercise or enforce any right or provision under these Terms shall not constitute a waiver of that right or provision.

Any waiver shall only be effective if made expressly in writing by an authorized representative of Everlune.

Nothing in this section affects the interpretation of these Terms under applicable consumer protection law.

SECTION 21 – ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms where doing so would violate applicable law or materially affect your rights.

Everlune may transfer its rights and obligations in connection with a merger, acquisition, corporate restructuring, or sale of assets, provided that such transfer complies with applicable law and does not reduce your mandatory consumer rights.

SECTION 22 – GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the laws of Spain, without prejudice to any mandatory consumer protection rights applicable in your country of residence.

If you are a consumer residing within the European Union, you will continue to benefit from any mandatory provisions of the consumer protection laws applicable in your country.

Nothing in these Terms limits your right to bring proceedings before a competent court where provided by applicable law.

SECTION 23 – HEADINGS

The headings used throughout these Terms are included solely for convenience and reference.

They shall not affect the interpretation, construction, or enforceability of any provision contained in these Terms.

SECTION 24 – CHANGES TO THESE TERMS

We may modify, update, or replace these Terms of Service from time to time.

Any updated version will be posted on this page together with the revised "Last updated" date.

Where required by applicable law, we will provide additional notice of material changes.

Changes will take effect in accordance with applicable law. Your continued use of our Services after updated Terms become effective does not affect any rights that cannot legally be waived.

If you do not agree with any modifications, you should discontinue using our Services, without prejudice to any existing legal rights or obligations.

SECTION 25 – CONTACT INFORMATION

If you have any questions regarding these Terms of Service, your order, or our Services, please contact us at:

Everlune

Email: info@everlune.store

We will make reasonable efforts to respond to all inquiries as promptly as possible.

FINAL PROVISIONS

These Terms of Service apply to visitors, customers, purchasers, and users of the Services, subject to applicable law.

If any provision of these Terms conflicts with mandatory consumer protection laws applicable in your jurisdiction, the applicable legal provision shall prevail to the extent required by law, and the remaining provisions shall continue in full force and effect.

By accessing our website or purchasing any product from Everlune, you acknowledge that you have had the opportunity to read these Terms of Service.